Business as usual in unusual times

Working virtually has always been a part of our services. During this time, we thought is was a good idea to help everyone take a look at the benefits. We have also included a few frequently asked questions and concerns below. 
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VIRTUALLY

Consulting virtually includes additional aids to be sure that we address all modes of learning. We will use props, videos, and live demo dogs, to help. Virtual work can also reduce a dog's stress level during a session. 

The TECH

We use ZOOM.

This is a reliable platform that allows for a recording of your session to be delivered to you instantly. We include a no cost set up session before your consult to walk you through the process.

VIDEO NOTES

You will receive a full length quality recording of your session to review when practicing. If you have video to share back, you can text them or we can set up a Google Drive folder. We can also provide tools for tracking work and behavior. 

SUPPORT

Once you have started working with us, you have access to us via text or email with questions. Please note not all issues can be resolved using these tools and may require a quick Huddle. 

FREQUENTLY ASKED QUESTIONS ABOUT VIRTUAL ENGAGEMENTS

Don't you need to see the behavior?


The answer is actually no. It is not healthy or helpful for your dog to continue to practice behaviors that we are targeting for change. It is my job to use my diagnostic skill and experience to ask questions that will help us build a behavior profile. This will include all of the elements list on the Complete Consult Page. Please have a look. That profile will give us what we need to create a behavior plan. The goal of the plan is to reduce or eliminate the behaviors of concern. If you already have a video that you would like to share, I would be happy to take a look at it.




What if I really need to see how a skill is taught?


PERFECT! If you are a visula learning, like me, we can provide a few different options. First, I can share some videos that can be viewed during the session We can also demonstrate the mechanics with some live dogs. I have 3 "speeds"of dogs that will be happy to work for meatballs. Lastly, I have fake dogs who will stand really still if we need to slow things way down. I will coach you through each exercise with your dog as well to be sure we have a good session video for you to review as well.




I am NOT tech savvy. I just feel overwhelmed by this process.


Understandable. That's why I am offering a pre-consult, no cost session focused on walking you through the set up. We will be using ZOOM so we are able to record and share session videos. If you do not need a recording for a quick huddle or virtual visit, we can always jump on Facetime, Facebook Messenger, or Skype.




How much does it cost?


Typically, the fees are similar to in person fees. The amount of time spent per client is the same when considering the additional prep work need. Due to the current health crisis, we are offering a lower rate solely to help those who are concerned about the unstable economic client we are all facing. We do not want your dog to go without support during this situation and its indefinite timeline. Currently, COVID pricing will remain in effect until at least July 1, 2020. More information can be found in the SERVICES & RATES section.





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